Privacy Policy

Privacy Policy

Effective Date: April 2025

Milvest Property is committed to protecting your privacy and ensuring your personal information is handled responsibly and in accordance with Australian privacy laws. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our services or visit our website.

1. Information We Collect

a. Personal Information

We may collect personal information that includes (but is not limited to):

• Your name, phone number, email address, and mailing address

• Project details and investment preferences

• Financial or payment-related information (if applicable)

• Responses to surveys or forms you complete

b. Non-Personal Information

We may also collect data automatically through our website, including:

• Device type, browser, and operating system

• IP address and location data

• Website activity (e.g., pages viewed, time on site)

2. How We Use Your Information

We use your information to:

• Provide property investment guidance, updates, and related services

• Communicate project updates, follow-ups, and appointment confirmations

• Send marketing communications (with opt-out options available)

• Process payments or referrals when applicable

• Improve our website, user experience, and service delivery through analytics

3. Sharing Your Information

Milvest does not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors like CRM platforms, booking tools, or payment gateways

• Partners: Developers, agents, or property professionals relevant to your investment enquiry (only when necessary and with discretion)

• Legal Entities: Where required by law, to comply with legal obligations or defend our legal rights

4. Data Security and Storage

We take reasonable steps to ensure your personal data is protected from misuse, interference, loss, and unauthorised access.

• All digital data is stored securely on encrypted platforms

• Access to your data is limited to authorised personnel

• We retain your data only for as long as necessary or required by law

5. Your Rights Under Australian Privacy Law

You have the right to:

• Access the personal data we hold about you

• Correct any inaccuracies in your information

• Request Deletion of your data where legally permissible

• Withdraw Consent for marketing communications at any time

To make a request, contact us using the details below.

6. Cookies and Website Tracking

Our website uses cookies to:

• Maintain website functionality

• Analyse site traffic and performance

• Deliver targeted advertising based on your interests

You can disable cookies through your browser settings. However, this may limit certain features of our website.

7. Third-Party Links

Our website may link to external sites not managed by Milvest. We are not responsible for the privacy practices or content on these websites. We recommend reviewing their policies before providing personal information.

8. Privacy and Children

Milvest does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

This policy may be updated from time to time. Any significant changes will be published on our website and noted with a new effective date.

10. Contact Us

If you have any questions about this policy or your data, please reach out:

Milvest Property

info@milvest.com.au

1300 000 123

Gold Coast, QLD, Australia